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Salzman is credited with spotting cultural trends such as “wiggers” [white adolescents, often from suburbia, mimicking urban blacks], the rise of "singletons" and "metrosexuality." In 2005 she coined the buzzword, “ubersexual,” to describe the new male ideal. In 1995, Salzman was named one of New York magazine’s "Cyber 60" and one of Crain’s New York Business’s "40 Under 40."
Prior to joining JWT, Salzman was executive vice president and chief strategy officer, Euro RSCG Worldwide (January 2001-October 2004). She spent the previous three years—from October 1997 to January 2001—at Young & Rubicam as president of its Intelligence Factory. The Intelligence Factory was Y&R’s global think tank, serving clients and colleagues worldwide. She joined Y&R upon her return from Amsterdam, where she had been worldwide director, Department of the Future, TBWA International, for several years. Prior to the TBWA/Chiat/Day merger, Salzman was director of consumer insights and emerging media at Chiat/Day, and president of the research and strategy boutiques owned by Jay Chiat. She founded Cyberdialogue—the first online market research company in the world—in the early 1990s when she was just thirty years old.
Marian Salzman is author or co-author of more than a dozen non-fiction books on topics ranging from cultural shifts to current affairs to the youth market and the commercial workplace. Her latest work, co-authored with long-term collaborators Ira Matathia and Ann O’Reilly, is The Future of Men, published by Palgrave/Macmillan in September 2005,
The Future of Men begins by exploring the role of men before, during, and after World War II, and then decodes the concept of “metrosexuality” in an effort to reshape modern thinking about men. Debunking conventional stereotypes of what men believe and do and want and buy, Salzman and her colleagues present a new construct that reveals distinct facets of modern man—from interest in fashion to concern about aging to desire for emotional intimacy. Understanding these attributes, some of which are quite opposite from traditional views of men, can help marketers approach and forge new bonds with men.
The book leverages the success that Salzman and her colleagues had in 2003, when they popularized the concept of metrosexuality. The term had been coined a decade earlier, but Salzman and her collaborators took it to prime time in 2003 by commissioning and publishing market research spotlighting the fact that men had changed dramatically. British soccer star David Beckham instantly became the poster boy for the phenomenon: athletic, sexual, and definitely more groomed and waxed than manly men had ever been before. Metrosexual became “word of the year” in 2003, according to the American Dialect Society.
Buzz: Harness the Power of Influence and Create Demand was published by John Wiley & Sons as part of its Brandweek Series in May 2003. The buzz, or “word of mouth,” that found people and media all over the globe discussing the concept of metrosexuality served as the authors’ case in point. Buzz marketing describes an unstructured, even uncontrollable style of marketing that earns its power from its relation to something real and observable—in the case of metrosexuality, a “new” sort of man as interested and knowledgeable about wine and watches as football scores. Marketers of products that fit with the concept, from hair gels to facial scrubs to cool gadgets, suddenly had an angle to exploit. Buzz was among Wiley’s/Brandweek's top-10 business sellers for fully two years after its publication.
Before Buzz, Salzman and her colleagues wrote Next: Trends for the Near Future, which was initially published in the Dutch language in 1997, and which ultimately was revised and rewritten for publication in Australia (1998, Pan-Macmillan), the U.K. (1998, Harper Collins), and the U.S. (1999, Overlook Press), as well as ten foreign languages including German, Mandarin, Portuguese, and Spanish. The Dutch edition was number one nonfiction in that book for nine months as a hard-back book, and also number one for seven months when the trade paperback edition was launched. This book spotlighted trends such as the ever more demanding consumer, the global versus hyperlocal paradox, perpetual youth and our aging world, and the experience economy.
Marian Salzman is an alumna of Brown University and the Graduate School of Arts and Sciences, Harvard University. She is based in New York City, travels extensively throughout Europe, Latin America, and Asia, and lives in a renovated barn in the Silvermine section of Norwalk, Connecticut with two golden retrievers. Her hobbies and interests include fishing, flea markets, and folklorica.
SPEECH TOPICS
Marian Salzman challenges her audiences to think differently by presenting research and points of view driven by her unique sense of the near future. She will help people to 1. Identify the driving forces behind today, and the future, to aid in planning for long-term commercial success 2. Discover unexpected opportunities that can help transform brands and businesses 3. Manage into change, by providing insight into the drivers behind key business, consumer, and social trends
Trends for the Near Future Accelerating technological and social change are blurring boundaries and making life/work and other demarcations increasingly difficult to maintain. The overarching issue for people in the near future will be to redefine the boundaries most important to them. Among the most pressing issues: Where does work stop and life begin? What is the difference between home and office, and between business and personal? When does uptime stop and downtime start? What is work and what is play? Who counts as family? In this speech, which can be customized for the audience, Marian explores these and other trends that are shaping our new normal.
BIRD BETS: The idea of The Next Pandemic is becoming firmly established; it’s not a question of whether, just when. With something as contagious as a flu virus, in 2006 people will increasingly ponder the boundary between what’s safe and what’s risky. The issue for many people will be determining how much they’re willing to leave to chance.
Today’s Age Shuffle For generations, 40 has been the dreaded milestone in aging. It marked the edge of the map of youth, the point of no return on the downward stumble to crumbling old age. Adolescent behaviors and keeping options open could stretch through one’s 20s and into one’s 30s, but not into the 40s. Anyone in his or her 40s who hadn’t settled in to some form of genuine adulthood risked ridicule.
Protagonists portrayed in the movies, TV, and other mass media are overwhelmingly fresh 20-somethings and well-moisturized 30-somethings who could pass for younger still. Yet out in the real world, 40 and above is increasingly the norm as populations across the globe grow older. Already, 40 is the median age in Japan, and it will be in Europe by 2010. In the United States, the average age will continue to be in the upper 30s, thanks largely to the constant influx of younger immigrants, but even the U.S. is seeing a shift toward 40 as the norm.”
There is an age shuffle, as 40-somethings behave as 30-years-olds traditionally have (partying, dressing provocatively, looking young and glam, having babies, traveling, and saving next to nothing), while more and more 30-somethings seem to be acting like traditional 40-somethings (worrying about retirement, mortgage payments, life insurance, marrying, and settling down). It’s almost as if men and women who grew up in the 1970s still feel entitled to have and do it all, while those who went through adolescence in the ‘80s have reacted against the excesses of that era and the decade that followed and decided to roll up their sleeves and get down to the hard work of being bona fide adults.
The world of rising 40s challenges businesses, brands, and marketers to rethink not just what and how they’re communicating, but their whole attitude toward age.
The Yin and Yang of Modern Life: Material Chores in a Digitized World The march of progress over the past century has given individuals greater control over many aspects of their lives. Certainly from the mid-1950s onward, virtually every innovation of consumer technology has increased people’s autonomy, allowing them to do more things independently, whether it be placing a phone call, getting cash from an ATM, or baking marbled rye in a bread machine.
For better or for worse, it’s a help-yourself world—and that includes chores as well as pleasures.
Something else has changed, too. Much of our lives now take place in the digital sphere. To paraphrase tech guru Nicholas Negroponte of the MIT Media Lab, people are increasingly moving digital bits around rather than atoms; they are manipulating information rather than material. E-mail has largely replaced “snail mail.” The content of thousands of heavy vinyl LPs and slightly less heavy CDs can now be fitted onto a tiny medium of similar weight to a single vinyl LP. Money used to be heavy metal, then it became paper, and now most of it is bits and bytes shifted between computers.
Yet there are certain aspects of modern life that simply can’t be digitized—they remain stubbornly material. Even telecommuters have flesh-and-blood bodies that need food to eat and shelter from the elements. However much of our lives we spend on the telephone, in cyberspace, playing computer games, or consuming electronic media, the household chores still need to be done in the material world.
The New Luxury Market Today’s luxuries may be products, services, and pleasures that most people can’t afford, but they may equally be ordinary things individuals normally simply don’t find the time, energy, or opportunity to enjoy. Luxury in the 21st century isn’t about what you can afford to spend, it’s about what you can afford to enjoy. The pace, complexity, and clutter of life today make it difficult for people to savor their pleasures fully; having the best of everything is not luxury if the person doesn’t take real pleasure in it.
Taking time to savor sights, sounds, textures, smells, and tastes to their full measure without rushing on to the next thing is increasingly becoming a luxury for many people. Self-indulgence isn’t just about feeling good; it’s also about doing good—particularly among the wealthy. And, ease is the ultimate luxury: Feeling carefree becomes a luxury when work is more pressured than ever, job security is a thing of the past, and everyone is being pushed to take responsibility for his or her own health, wealth, and well-being. People rarely have the luxury of feeling light and easy, of being able to luxuriate in the sense that the only thing that matters is what they’re enjoying right now.
Convergence is Coming Together For more than a decade now, convergence has been a buzzword among switched-on marketing people, digerati, and crystal-ball gazers. They’ve predicted convergence, observed convergence, designed for convergence, and debated the implications of convergence. But what exactly is convergence? As with many buzzwords, the exact meaning depends on who’s doing the talking.
Whatever the precise context may be, convergence is a shorthand way of talking about things coming together in a common format or in the same space. It’s bringing big changes to the way we work and live. Convergence means categories that previously existed separately are seeping into each other; they’re merging and forming new hybrids. The boundaries between different types of technology and different types of media content are becoming blurred. This is extremely important because brands no longer know exactly which sector they are operating in, whom they were competing against and with what tools.
Gender Shift The shift in power between the sexes is creating a situation in which women’s scope of action is growing fast, while men are increasingly boxed in. The rules of the gender game have changed dramatically, as modern economies continue to move away from relying on muscle power and toward leveraging brain power. Female independence and the focus on greater equality between the sexes has marginalized men and forced them to reinvent themselves and their views on masculinity. The enormous impact these shifts can have on a variety of industries is something worth talking about.
Some key findings include:
CUSTOMIZED RESEARCH AND PRESENTATIONS With 60 days notice, Marian Salzman can create, commission, and analyze customized research against specific questions and target markets. Through a mix of qualitative trendspotting—pattern recognition via extensive searches through secondary source materials and research—and real-time polling, she can get inside any question, and develop insightful findings to help an audience think differently.
When research is created on a custom basis, Marian will work with meeting/seminar organizers to publicize findings in advance of the presentation, or immediately after the presentation, if coverage is useful for the event. |
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